Privacy Policy
Privacy Policy for Katy Appliance Repair
Effective Date: February 10, 2026
Katy Appliance Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you may provide while using our website, katyappliancerepair.com (“Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect the following types of information when you visit or interact with our Website:
a. Personal Information
When you voluntarily provide it, such as when filling out a contact form, scheduling an appointment, or requesting a quote. This may include:
- Name
- Email address
- Phone number
- Address (for service inquiries)
- Appliance details and service descriptions
b. Non-Personal Information
Automatically collected through cookies and analytics tools:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on site
- Referring website
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule and confirm repair appointments
- Send appointment reminders and technician updates
- Improve Website functionality and user experience
- Analyze usage trends and optimize our content
- Ensure security and prevent fraudulent activity
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Trusted third-party service providers (e.g., website hosting, analytics tools, scheduling platforms)
- Legal authorities, if required by law or to protect our rights
All third parties are required to respect the confidentiality of your data and comply with applicable data protection laws.
4. SMS/Text Messaging Consent
By providing your phone number and submitting a service request through our Website or scheduling form, you consent to receive SMS/text messages from Katy Appliance Repair related to your service appointments, technician updates, repair status notifications, and customer care communications.
- Message frequency may vary depending on your service activity and appointment schedule.
- Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or call us at (281) 688-6685 or email [email protected].
SMS consent is not shared with third parties or affiliates for marketing purposes.
For full SMS Terms & Conditions, please visit: Terms & Conditions.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies may be used to:
- Remember your preferences
- Track Website usage for analytics
- Personalize content and advertisements
You can disable cookies through your browser settings, but this may affect functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is completely secure. We encourage you to use caution when sharing sensitive information online.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletions
- Withdraw consent or object to certain uses
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at (281) 688-6685 or email [email protected].
9. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Katy Appliance Repair
Website: katyappliancerepair.com
Phone: (281) 688-6685
Email: [email protected]
Katy, TX